Hired by Microsoft to be an “enthusiast evangelist”, to “go out and mingle, bond and touch influential end users and show them all the cool things that Microsoft has to offer”, lifestyle blogger Stephanie Quilao quit after only nine and a half weeks.

It wasn’t just that working for Microsoft made her feel like Martha Stewart trying to fit in at a Star Trek convention — “I wanted to play with style and they wanted to play with robots.”

Comparing Microsoft’s desktop software to the Web 2.0 services available online, Quilao says that Microsoft doesn’t cut it for everyday people:

I created my blog business for less than $100, and it costs me about the price of a pair of nice jeans a month to run beyond my time and energy. I cannot do this with the current MS products or services. And I tried… I can use CSS and be creative in my blog design, and control what is advertised on my space. You can’t do that in Live Spaces. To buy Office 2007 Home edition is $150, and Vista Home Premium is $240. (Buying Vista Basic is really kind of pointless.) With that $150 and $240, many people can use that for more pressing things like health insurance, car insurance, debt elimination, rent, food, or gas…

YouTube uses its users to steal from the work of honest artists toiling to create original content, says Viacom as it finally sues YouTube for “massive intentional copyright infringement”:

YouTube is a significant, for-profit organization that has built a lucrative business out of exploiting the devotion of fans to others’ creative works in order to enrich itself and its corporate parent Google. Their business model, which is based on building traffic and selling advertising off of unlicensed content, is clearly illegal and is in obvious conflict with copyright laws. In fact, YouTube’s strategy has been to avoid taking proactive steps to curtail the infringement on its site, thus generating significant traffic and revenues for itself while shifting the entire burden – and high cost – of monitoring YouTube onto the victims of its infringement.
- Viacom Press Release

Viacom wants $1 billion in damages and an injunction stopping YouTube from showing any more of its content.

Flip away from the enthusiasms of the Web 2.0/participatory media crowd; the future suddenly loses its shine.

In a paper published last year by Harvard’s Shorenstein Center, Robert G Picard gives a detailed account of what’s gone wrong with American news journalism:

Many of the challenges of news organization today exist because the professionalism of journalism and journalism education have determined the values and value of the news, commoditized the product, and turned most journalists into relatively interchangeable information factory workers. Average journalists share the same skills sets and the same approaches to stories, seek out the same sources, ask similar questions, and produce relatively similar stories. Few journalists encounter skills-related problems changing from one news organization to another and the average journalist is easily replaced by another. This interchangeability is one reason why salaries for average journalists are relatively low and why columnists, cartoonists, and journalists with special skills (such as enhanced ability to cover finance, science, and health) are able to command higher wages. Across the news industry, processes and procedures for news gathering are guided by standardized news values, producing standardized stories in standardized formats that are presented in standardized styles. The result is extraordinary sameness and minimal differentiation.
- Robert G Picard, Journalism, Value Creation and the Future of News Organizations
(Google’s cached version; click here for pdf)